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Fraudulent and misleading

Please stay away from this website!! They purposefully have a misleading “annual monthly subscription” where you think you’re subscribing monthly and can cancel any time, but In reality you’re committing to a 12 month contract with them where they will charge you an extortionate cancellation fee if you wish to cancel. I didn’t even want to sign up to a monthly subscription in the first place! I was lead to believe it was a free trial of sorts, and when I saw they charged me £20+ I told myself “well it was my fault I should have checked”. I was lead to believe I cancelled their service two months ago and when I checked my bank statement I noticed two payments since then. As a “good will gesture” they refunded me one of the two payments and still charged me a cancellation fee. PLEASE stay away from this website. They are scammers and they are thieves

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Date of experience: Sep 20, 2023