Shopify

1.4
1.4 from 1.6K Reviews and Ratings
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POOR CUSTOMER SERVICE!!!!!!

I have spent so many hours getting my ID approved. It says on their side you just have to upload driver's license or passport id, but none of that sh** works. They have the worst customer service, no phone number to get in touch with. also there is a waiting time of 48-72 hours on weekdays. You run a business and can often need emergency help, therefore customer service is very important.Very very bad style with such poor customer service. even other platforms that cost 10 times less had 10 times better customer service than shopify. It can not be true that you do not even have a phone number you can get help through. Especially when you cost so much.

1
Date of experience: Oct 06, 2021