Shopify

1.4
1.4 from 1.6K Reviews and Ratings
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Worst Customer Experience for website/shop startup

The theme I used from Pixel Union/Out of the Sandbox was initially okay. Then, I received a DMCA takedown notice even though I had a valid licence for the theme. Shopify legal didn't care and fobbed me off to Pixel Union. My site was down for 5 days. I have asked Shopify for an explanation, but they just ghosted me, and Pixel Union say it's a Shopify issue. Both at fault I think. If you are starting to build an e-commerce biz, try BigCommerce or Wix first.

1
Date of experience: Sep 10, 2023