Shopify

1.4
1.4 from 1.6K Reviews and Ratings
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Shopify the worst support !!

Shopify: A Disappointing ExperienceI am writing to express my extreme dissatisfaction with Shopify as an e-commerce platform. While the platform may appear user-friendly on the surface, the reality is far from it.Shopify's customer support is undeniably lacking. Merchants are left feeling isolated and unsupported, a situation that is entirely unacceptable for a platform of this magnitude. The prolonged resolution times for chargebacks, specifically the reported three-week wait, are indicative of a system that is inefficient and customer-unfocused.Given the level of uncertainty and frustration experienced, I have made the decision to discontinue my use of Shopify. I strongly advise potential merchants to carefully consider alternative platforms before committing to Shopify. The long-term implications of such poor support and service are likely to outweigh any initial perceived benefits.It is imperative that Shopify addresses these critical issues to maintain its reputation as a reliable e-commerce solution.Shopify: A Disappointing ExperienceI am writing to express my extreme dissatisfaction with Shopify as an e-commerce platform. While the platform may appear user-friendly on the surface, the reality is far from it.Shopify's customer support is undeniably lacking. Merchants are left feeling isolated and unsupported, a situation that is entirely unacceptable for a platform of this magnitude. The prolonged resolution times for chargebacks, specifically the reported three-week wait, are indicative of a system that is inefficient and customer-unfocused.Given the level of uncertainty and frustration experienced, I have made the decision to discontinue my use of Shopify. I strongly advise potential merchants to carefully consider alternative platforms before committing to Shopify. The long-term implications of such poor support and service are likely to outweigh any initial perceived benefits.It is imperative that Shopify addresses these critical issues to maintain its reputation as a reliable e-commerce solution.Shopify: A Disappointing ExperienceI am writing to express my extreme dissatisfaction with Shopify as an e-commerce platform. While the platform may appear user-friendly on the surface, the reality is far from it.Shopify's customer support is undeniably lacking. Merchants are left feeling isolated and unsupported, a situation that is entirely unacceptable for a platform of this magnitude. The prolonged resolution times for chargebacks, specifically the reported three-week wait, are indicative of a system that is inefficient and customer-unfocused.Given the level of uncertainty and frustration experienced, I have made the decision to discontinue my use of Shopify. I strongly advise potential merchants to carefully consider alternative platforms before committing to Shopify. The long-term implications of such poor support and service are likely to outweigh any initial perceived benefits.It is imperative that Shopify addresses these critical issues to maintain its reputation as a reliable e-commerce solution.Shopify: A Disappointing ExperienceI am writing to express my extreme dissatisfaction with Shopify as an e-commerce platform. While the platform may appear user-friendly on the surface, the reality is far from it.Shopify's customer support is undeniably lacking. Merchants are left feeling isolated and unsupported, a situation that is entirely unacceptable for a platform of this magnitude. The prolonged resolution times for chargebacks, specifically the reported three-week wait, are indicative of a system that is inefficient and customer-unfocused.Given the level of uncertainty and frustration experienced, I have made the decision to discontinue my use of Shopify. I strongly advise potential merchants to carefully consider alternative platforms before committing to Shopify. The long-term implications of such poor support and service are likely to outweigh any initial perceived benefits.It is imperative that Shopify addresses these critical issues to maintain its reputation as a reliable e-commerce solution.

1
Date of experience: Aug 14, 2024