If I can give zero, I would. The worst possible scenario to happen with any business owners is to get terminated without any notice. Locked out of your store, no possible way to get your customer details, no refund for all yearly subscription, not paid your payout even contacting them for almost a month - and in the end, they cannot disclose why they have terminated you! Good thing the last product I sold was shipped by my supplier to the customer - but the money the customers paid... nadah! I didn't get it. With all the money I wasted with the shop, setting it up, now even the payout!!! You should be shut down. This is not how you do business. You should discuss the violation the business owner did and give them time to justify - you don't just shut down a business then replied after 10 days that you cannot disclose why they were shutdown!! SMEs are not earning as much money as big companies. You should think of the investment they did to make it work - and you should pay the money that belongs to them! The money the customer pays are for the business owners, not yours! We paid the suppliers already, the customers receive their products - you should give our money back! This is really not how you do business! For everyone, think first before you build your empire; otherwise, in one click, they can just crush it and there is nothing you can do, because you will be stuck with a customer service who will tell you "we have no access why you were shut down, but let me escalate it" and that's it.... weeks after, you are still waiting for that response they promise they would. A horrible horrible experience!
