If you are undecided about whether to launch a Shopify site, DON'T DO IT.It is so expensive and once you are tied in it is very difficult to change. I have a Shopify Plus account which costs in the region of USD $3000 per month with all the added apps. Recently their 2-factor authentication stopped working, I literally just stopped receiving SMS's from them. Their support is so slow, even for Shopify Plus customers, and they are treating me as though I have done something to prevent the login from working. The hoops I have to jump through now to remove 2factor authentication are unbelievable. I am now in a position where I have not been able to log into my own store for 2 days and I am still waiting for support to reset my account. Shopify has become too big to offer efficient customer support, they are in an arrogant position where they know that it is super difficult to change to another provider, so they are unapologetic in their poor service. We will move to WooCommerce but it is going to take a lot of work and admin to do. If this post helps a handful of online retailers avoid the mistake of choosing Shopify then it has served its purpose.Abundance of success to you !!
