Black Friday -- our biggest promo email of the year is STUCK since noon. Never went out. Thousands in lost business. This is just the final straw, the entire platform is total garbage. From calculating my sales tax incorrectly for months and NO solution to fix it, to not being able to do basic sort and filter functions for reporting, to their extremely limited and feature-less web interface, this platform is TRASH. They also charge you for EVERYTHING, the basic platform includes nothing. Would NEVER willingly use this but bought a company that has it intertwined in everything so trying to figure out how to escape.
