shipstation

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Parcels Charged Vat when prepaid

Really poor experience send three parcels to Europe via IOSS all were charged VAT on delivery.Contacting customer service is so painful they just keep repeating cut and paste answers. I got in touch with UPS and they let me know shipstation were posting the data in the incorrect feilds. I have tried to let them know about the issue but so far failed to get any useful response.

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Date of experience: Jul 31, 2023