shapeways

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Terrible service that lie and cheat to get your money

Terrible service, they lie and cheat. You are meant to be able to cancel order and have manual reviews of the files once ordered but they refuse to cancel your order and do not notify you that their reviewing your files by the printing engineers which they are meant too. They said I could order just to have my files checked then cancel but actually did not, they charged me and never refunded. The products were also broken upon delivery and were terribly made. I could not even paint them due to the poor quality.

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Date of experience: Nov 19, 2018