Could be faster in manufacture, but delivery is an issue.An item was ordered for me as a present, which Shapeways produce on behalf of an American seller.The order was shipped and there was some confusion over import duties as my sister paid from within the EU. Whilst terrible trade arrangements for UK citizens is not Shapeways fault, clarity on the checkout page would of perhaps prevented confusion.The choice of UPS leaves the customer at the mercy of UPS's shark practices and theft.Until they use a courier who actually deliver the goods Shapeways it will remain difficult using them.I have contacted Shapeways customer service and received a helpful and quick reply.