Sephora Barcelona Flagship store. I purchased 3 items from here, one being Charlotte Tilbury Magic Cream. I was visiting with a friend at the time as I live in Mallorca. Once back in Mallorca I realised they had sold me an empty Tester pot. I explained I didn’t have my receipt & that I paid cash. I gave them the time, date, items purchased, sent them photos where it clearly has a sticker on the front of the pot & also a Sephora sticker on the bottom with some hand written dates on but they are saying unless I have a receipt nothing can be done. I asked surely you can look at your till & see that I’m telling the truth. They are not interested
