sendgrid

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Horrible customer support

Horrible customer support. I wait at least 2 days in between responses and the responses I receive are generic and of no help which makes me respond with another question that I have to wait yet another two days for a response. been over a week and still issue is unresolved. They are having sender verfication issues on their servers and basically told me they don't know what to do. ummm...how about help me figure it out so you don't lose a customer. Already lost, I'm looking for another company

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Date of experience: May 07, 2021