So, I've been using the free Sendgrid service (I just have very low volume as of now and can take some risks). Their system first of all doesn't always work correctly - email formatting shows visually off sometimes, cannot delete contacts by deleting the full list.But worst of all is their service: I had an issue with not being on dedicated ips and yahoo blocking my emails so I've been reaching out for 2 days and their response is to reach out to yahoo? Really? You want a customer to diagnoze with yahoo why a sendgrid ip is blocked? And they are trying to push me the paid plans which are so expensive compared to other options. So, why should I stay a customer. Next time around, they might hold me ransom again and say "here, buy this upgrade". I am looking to switch to better service.2 stars only cause they've worked so far for me even with a free plan.