Great Engagement and Follow-UpThe daily email I was receiving started coming in with information missing. I reached out to customer service and Sakshi emailed me back asking for more information and explaining how he was going to escalate the issue. We stayed in touch throughout – he was always responsive – and the problem was resolved. If I want to nitpick, it was't the fastest experience, but again, Sakshi was always engaged, so still, it was a pretty darn good one.