seagate

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Product is Good, but Seagate staff sound scammy

I've had at least 4 Seagate hard drives (2 TB, 4 TB and 5TB), all work really well and never had a problem. But recently the port was wobbly and couldn't connect to my computer anymore, so I contacted Seagate as it's still covered under warranty, but they sounded very scammy: offering free service for Data Recovery that would normally cost $650USD, all delivery is free, they will give me a replacement hard drive of same quality to use in the meantime (which I get to keep apparently) + I will get my other hard drive back from the Netherlands, which means I'll have 2 hard drives in the end. I decided not to go through with it because they didn't sound trustworthy but who knows, maybe it's legit?Also need to mention that the Seagate contact number has an automated machine that speaks to you first before connecting with a human staff, but the machine had poorly spoken English which furthered the suspicion.P.S. the thought of my hard drive going for a trip overseas to the Netherlands sounds amazing but kind of frightening, I mean, will I ever see it again?? haha

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Date of experience: Sep 21, 2020