I purchased a Seagate 2TB Backup Plus Slim external hard drive with the intention of having a second backup for the data on my computer. After setting the apps up and doing the first backup with Toolkit. I, fortunately, checked the backup and discovered that in my Documents folder eg it hadn't backed them all. When I contacted Seagate I was informed that it possibly was the format. I could only think of that I have coloured some of my folders to make it easier to see them, but this wasn't the answer as it saved some coloured ones and not others. Other than that I can't see why it would happen as I don't use any different formats than the normal ones. With the Mylio app a similar thing happened. It didn't copy, in particular, some videos that I had copied from Vimeo in MP4 format and they didn't copy either where as other MP4 videos did. Both the apps are useless and I can only use it manually which will be time consuming even though I paid extra to have the use of the apps.These apps do not work like they are suppose to.
