By accident I dropped my recently bought hdd 2tb. It was not accessible anymore and I was very worried because all my data was on it. I had the possibility to send in the disc for data recovery and next to that they sent me a new hdd as well. Even 4tb (double of what I purchased). It took some time, but they were able to recover everything. I am so happy with all there service! Even while it was my own mistake. Excellent way of customer service.
