I have been a scribd subscriber for about a year now. I will say the price is what has kept me a subscriber because I have had issues from day 1. I listen to audio books while working ,cleaning etc. I will start listening to a title or even sometimes finish a book and of course save it. 4 or 5 days after being told the books are available the puff disappear from saved and say available soon( a MONTH later). I contacted CS( customer service) several times as to why this keeps happening. I have been told several things from that's because it's only available in your area for a certain amount of time. They have to limit book access so the writers get paid fairly. I could go on and on. I understand all this however if I saved the book and or have read part or all the book. WHY can't you let us keep even 4 or 5 books. Oh and I should say I was told to Uninstall the app then reinstall ( lost all saved titles and history) twice. I could go on and on. Today however I got an email from Juan from am email I sent back on November 2/22 today is November 28/22. Fast I know lol. The response was HILARIOUS and I quote. " I'm the support manager for customer service. We are sorry you keep hitting a wall with our product. Our service is primarily for casual readers. It's not meant for power reads like yourself, who may be reading more then one book at a time. Or reading more often then once a week. We recommend trying another service that caters to power readers like yourself but we are happy help you cancel your account if it doesn't seem like the right fit for you"Best regards Juan ( Team Leader). OMG I laughed so hard at first the FANTASTIC cs. No answer for you but I can cancel your subscription. I thanked him for the laugh at his great cs. Scribd literally has on EVERY ad. Unlimited books and unlimited audio. No definitely NOT unlimited. I also am a subscriber to audible and its by far the better service however you pay for it. If another truly unlimited book subscriber service starts up in Canada I don't think Scribd will be in business very long. Good luck and happy reading/listening.
