So, unfortunately, I have to confirm what other reviewers have already stated here. Scribd does seem to have no problem with resorting to unethical, deceitful practices for the sake of making a buck.About a year ago, I got lured by them into going for a free trial. I tried to cancel the subscription after only a few days. I clicked the unsubscribe link and thought my affair with Scribd was over. However, I didn't notice that on the page that showed on the screen afterwards, at the very bottom of it, which was outside of the view of my tablet's screen, there was still another link to "confirm cancellation".(Would you believe that on their website, after you click "unsubscribe", and "confirm unsubscribe" on the following page, there is still another page with still another "confirm unsubscribe" at the bottom of a loooong text in small letters so that it is easily overlooked?)So the cancellation didn't happen and since the monthly subscription fee was paid from my brother's account where charitable funds for my support are being kept I only became aware of it after almost a year. So in the meantime the Scribd had robbed my support fund of almost 100 USD and, when contacted, refused to refund.A really poor behaviour...Update after the Scribd's response:Having read the response, one thing has to be admitted: their PR person is doing a really good job at choosing just the right words to make the whole affair appear completely innocent from their side. So here is the quotation from the response I received from them:"...Our records do not show that a cancellation was completed for this subscription, so we will not be issuing any further refunds outside of what has been previously provided..." -- Well, of course your records do not show that cancellation was completed, 'cause you successfully deceived me by your cleverly designed, deceptive cancellation procedure into thinking that the cancellation had happened while it hadn't.So the key word in their response is "available". In this case they decided that out of 98.89 USD that their service had robbed my charitable support fund of, the "available refund" was 26.97 USD. It's great, isn't it?Anyway, this seems to be a common state of affairs and the way to do business these days not only on Wall Street but also in the San Francisco area where Scribd's headquarters are located: you can lie your way out of any situation.
