I declare today as long as I have breath in this passing body, I will never own a Samsung product again, and I suggest neither should you. They are an anathema and they are dead to me. Never. Again. 😡I cant even waste more time on explaining this. In a nut-shell - I spent over 2 hours on the phone, speaking to over 11 people!!!! 11 times I was passed around, and for what? To fix a stupid refrigerator. Il never get that time of my life back. I look forward to the day I can laugh about this, but today is not that day. I hope Samsung can see this and know that I am now an anti-Samsung evangelist. Good Job Samsung.And dont bother replying to this... there is nothing you can do to make this better.