Samsung have the worst customer service. I've recently had two incidents with customer service. The first where they've refused to replace/repair a faulty LED phone case, and for the second they're refusing to repair our faulty sound bar. Both are fairly new and within warranty. I have no idea how this company are so popular and have their technology absolutely everywhere. I'm done with Samsung, I've had at least 20 of their phones and multiple television sets and more, and I'll never purchase a Samsung product again. I'll be telling everyone I know.
