I order samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ in Ivory along with the washer on Nov.28,2022, and since then the scheduled delivery date (Dec. 17) has been postponed, again, again, once again, unexpected delayed. I had reached out twice to get my washer finally delivered at Jan.7, 2023. And I had communicated with Samsung's online representatives additional 3 times regarding the dryer, but still don't know the dryer's scheduled delivery date at this moment. But every time I talked to someone, I was told my order would be handled within two or three days, but it turned out nothing happened. It's the worst online purchasing experience I had ever encountered. I'm start to thinking whether should I cancel the order and return the washer. I could tell what kind of Samsung's service will be in the future.
