I would rate it lower than a 1 if it were offered. I have a Samsung refrigerator model# RG28JBEDBSG/AA. I have had continuously had to defrost my icemaker with a hair dryer for 6 straight years! Samsung products in appliances are junk!!! They have sent someone out one time to try and repair. Only lasted 2months at the most. Samsung always gave the run around about it, saying there was no problems, or I had to pay for another repair man. END of story, If you take any advice at all, DO NOT BUY SAMSUNG