samsung

1.3
1.3 from 1.1K Reviews and Ratings
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SHOCKING/APPALLING SUPPORT

Nice products, but shock- horror support!!!The people at the end of the line haven’t got a clue speak in English, let alone helping the route scripts and I had to prompt the person I spoke to several times to stop reading scripts and talk to me. AnswerMY questions And the people at the end of the line haven’t got a clue speak in English let alone helping they read scripts and I had to prompt the person I spoke to several times to stop reading scripts and talk to me. Answer my question to me 20 to make her understand what I want and another 15 to register the product not to mention she put on her twice without telling me just suddenly…You called him “Samsung experts” ??Maybe in Philippines, or whatever they come from, but certainly not in the developed world, where accuracy efficiency and common-sense are required in order to provide support!I would not recommend your products just because your Support is SIMPLY AND SHOCKINGLY APPALLING !!

1
Date of experience: Nov 04, 2023