samsung

1.3
1.3 from 1.1K Reviews and Ratings
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I’m going to make this short and to the…

I’m going to make this short and to the point.anything else don’t waste your time with it.Why, because they lack the a lot and are deficient in the capability in supporting its customers. My personal experience with one product which should not matter when it has to do with product efficiency or lack of. With me I’ve been in constant touch with Samsung in respects to an overhead range microwave with built in exhaust. Numerous calls to them and Technicians coming out and their stupid paper test when videos were given of the lack of power to exhaust fumes. Battled with them for more than 11 months under a warranty which was futile. Over course after the 12th month they would no longer help me out. Lack of customer support and subpar products are a waste of your time and money.But Samsung has great TV products and only TV’s. I’ve cut Samsung out of my house, now I have a SONY TV. Use to be loyal to their TV, and because of my warranty issue and a $350.00 product and lack of support, I’ll spend my money on something other than Samsung.Shame on you Samsung, it’s a reflection of what you really think about your customers.

1
Date of experience: Jan 26, 2024