Firstly, ignore the 1 star ( page didn't display correctly in e-mail) The whole process from booking a report request, followed up by a sooner than expected meeting. Keith was spot on, we were able to discuss the report and I felt that he took the time to understand what I required. The finished product was delivered in a couple of days and more than delivered what we required. A couple of tweaks were carried out on line, and a follow up added a couple of extra details after a review with our customer. A great experience all round.
