royalcaribbean

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Appaling attitude

I'm distraught with the attitude of Royal Caribbean on this my last trip.I am aboard of 12 nights Odyssey of the seas holy land cruse it departed 06 of May from Civitavecchia.Today, 09 May, just before leaving the port of Limassol we were all surprised with the news the ship was not going to port of Ashdod anymore.I do understand all the geopolitical situation however what I cannot tolerate is the fact that same minute it was announced the ship began to leave.Several passengers who like me had individual arrangements were left unassisted. We had barely 10 minutes to try to contact whoever we needed to explain the situation.The least we could expect was giving us time to try to find solution to commitments we had or access to Internet in order to do so. But on contrary we were all treated like *#@ with almost no alternatives at all.I must to say that I myself cancelled all the gratuity I would be paying extra on this holiday as well as I won't be giving any extra penny to the poor employees working on this cruise.It may not reflect on the royal caribbean account but it is to me something I can express how disrespected I feel after this behaviour. We as loyal customers, don't deserve the treatment we received.

1
Date of experience: May 09, 2023