1 stars too much for these rip off merchants !! My partner went down with covid the day before or departure date from southampton to the norway fjords 16.06.2023 you get notice 24 hrs before travel you have to fill in about covid and the risks ! My partner tested posative so we called royal carribean and was told photo and video a test and send it in to them BUT WE MUST STAY AT HOME !! We did as asked not wanting to infect other passengers and crew ..72 hours later they reply to our email sent and its NO REFUND or credit for a future cruise ! They say it would not be fair to other passengers to refund us ! as if that makes any scence ? Get your money from your insurance ..why should RC keep the £2300 and expect another company to pay out ...thats us finished with cruises now ..what a nasty money grabbing bunch they are . Follow their rules and get punished for being honest and wanting to protect others on hols and the crew.. my partner is a care worker that worked all thru the covid pandemic looking after other familys loved ones and this is how we get repayed...
