Blood on the sheets – that is how our cruise began! Is that the first impression you imagine for your cruise?STATEROOM-After being corralled on board and eventually permitted to enter our stateroom, we immediately pulled back the covers and discovered blood on the sheets and dirty pillowcases. Our bathroom was filthy and shower was full of black mold. The floor had not even been swept! We immediately called our attendant and insisted he change all the bedding. He blamed the laundry service for the sheets but anyone could clearly see as they were making the bed (if he had changed the sheets at all), that they were unfit to sleep on! Sadly, the state of our room was only the beginning of our horrid trip on board the Liberty of the Seas.SAFETY-My husband and I both sleep with C-Pap machines and therefore require extension cords, as we requested many times prior to our sailing. Nothing else in our stateroom could have been more DANGEROUS than to have 2 extension cords run across the floor every night because the outlets were on one side and the bed on the other. That was such a tripping hazard and one we absolutely could not avoid! Why are there no outlets on the bed side of the room? With only 2 outlets in the stateroom, I could not plug in the nightlight I brought. We had to keep the light on in the bathroom which kept us awake every night to avoid falling!In calling and emailing customer service multiple times prior to sailing, I made it perfectly clear that I would be bringing an electric mobility scooter on board. When and how was I supposed to charge that? I need to use it to get around during the daytime but could not charge it at night because I needed the outlet for my C-Pap machine! We I wasted multiple hours each day sitting in our stateroom waiting for my scooter to charge! When/how were we to ever charge our phones to keep track of the “compass” since they only have an app now and do not print it? It is unfathomable how they could expect anyone to use only 2 outlets in a room that requires multiple uses for equipment they were notified in advance that we would be bringing!ELEVATORS/DISABILITY-Speaking of mobility issues; the ship could not be less disability friendly. There is no room whatsoever in any of the dining areas on this ship for someone with a mobility issue. Only one of the theaters was handicap accessible. The elevators are a disgrace and all had issues during the trip with no repairs made, whatsoever. Even if they were all working, I could not get on in a timely manner before the door shut because of the mobs of people waiting to get on who would run in herds and quickly fill it before I could even get to the door. I have never been with so many rude and inconsiderate people in my life. If RC actually cared, they would have an elevator on each end of the ship for ‘disabled only’ with a steward to enforce this. FOOD - The food was appalling. The menu did not correspond to what was served to us and on multiple occasions we returned our meals. For example: French onion soup is made with a thick slice of French bread under the melted cheese – none existed. Lasagna Fiorno is not a blob of ground beef with one piece of lasagna pasta on top and a dab of cheese. Tiramisu is not a drop of coffee in the bottom of a dessert glass with a thin layer of cake and an abundant amount of whipped cream on top. The comparisons go on and on. The windjammer was no exception to substandard food and filth.APP-This was an absolute disaster and only worked part of the time. We received entirely too many messages in advance of our trip and once on board, it did not end there. One evening at 10pm both of our phones alerted us multiple times that our departure time had been changed. It stated our times had been moved forward, then back to the original time, than forward again, etc. The following morning the departure tool was unavailable and we could not even get a straight answer from Guest ServicesMISCELLANOUS-There were issues with machines in the Casino that the attendant had the nerve to blame me for without even knowing the issue. That is the only item that was repaired immediately, because it was making them money. Everything else, such as the elevators, went the entire cruise without repair. 90% of the hand sanitizers were empty when we tried to use them. The temperature in our stateroom was uncontrollable. TV channels were continuously ‘frozen’. There were so many issues that caused us the worst vacation we have ever experienced.To top it all off I contracted COVID (the first time EVER) on this cruise! We are DONE with RC!!
