Outstanding customer service. I'd ordered a couple of t-shirts for my son for Christmas but one didn't fit. The response to my request for an exchange was met very quickly and, although this particular t-shirt wasn't available in the style he wanted, I was sent a voucher to cover the cost of the original t-shirt - it had been discounted but I was sent the full price - and was told I didn't need to return the original. I would definitely recommend this company.