spent 2+ hours every day creating my designs by hand. I made my account about 7 or 8 months ago and uploaded every day. So i've dedicated hours to this platform (at least 400+ hours!) and had over 600 designs. Yesterday I made some handmade caution sticker designs (like Caution: Dog dad) and made the mistake of making a "Caution: Malware" sticker. Immediately once I submitted the silly sticker of a black spider on yellow triangle my account was flagged and suspended by their poorly trained "suspicious activity" bot. I immediately began to cry as december had been my best sales month so far. Im disabled and through my hours of dedication i had set it up to a point i was making one sale roughly every 3-5 days which was very good for me. I immediatly began the appeals process and kept up hope, but after submitting my appeal for the mistake THEIR AI TRIGGER BOT MADE, i read online many other artists had little success of getting their shops back and so was the case for mine. The absolute cherry on top was I was told (24hours after my appeal) my funds would be "frozen" aka, no chance for me to receive the money i made in my best sales month. This was heart shattering to me, as i went from roughly one sale a every 3-5 days to approx. one sale every 12 hours in the month of december.I'll leave off with this note: If you're an artist TAKE UR ART ELSEWHERE! THEY WILL PULL THE RUG OUT FROM UNDER YOU AND TAKE NO ACCOUNTABILITY IF THEIR AI DETECTION BOT FLAGS UR ACCOUNT! They will ALSO give no explanation why your account was taken down as with me they just wrote a generic "Your account was suspended and the balance frozen because it was found to be in violation of our User Agreement. We are unable to provide any more information at this time regarding this matter. Thank you for your understanding."as a buyer, flee from this company that has countless reviews from artists being treated poorly. I am a disabled woman who is losing her house and just wanted an extra income during a difficult time to help me fund my family christmas presents this year. I was making very little money on the site for the amount of time i put into making my designs, only to be booted off for no good reason. Flee, flee flee! Glad i was booted off midway through the month and not on the 29th, as they refuse to pay me for this months sales.
