Received an email out of the blue to say the app will no longer be supported from January 2025. No information on the website so had to ring support to be told a new product is launching in January 2025 but marketing hadn't given the call centre any information. The person on the phone sent over an email link about QuickBooks Solopreneur. So now I have to read and digest this - work it all out and how it's going to impact me. I'm so busy with the Christmas rush and self assessment deadlines. This is a really, really, bad way to launch a new product that will directly effect your customers at the busiest tine of the year with the tax deadlines on the horizon too. Plus the fact it very much looks like it being poorly communicated and managed leaving me think this will be a total disaster when it launches in just a few weeks. I am so dismayed by the poor vision and delivery of this and its timing that I think I will be looking at moving my accounting software to a competitor.
