Had a call scheduled at 10am and I was called on the dot at 10. Rosalie B started the call by asking what our business was how we got paid and by whom did we have any other source of income etc which gave her an understanding of what we did so she could show me the best way to input things. She took over my computer remotely and we went through my questions bit by bit as I did the work so I knew exactly what to do. I was given time to write things down, go back over something if I needed more explanation. She was very clear and concise and I learnt a lot from our call and wouldn't hesitate now to contact Quickbooks to ask a question. Excellent Service!
