You have repeatedly over a two year period failed to meet anywhere near the basic operation requirements for your so-called service. You take no interest in remedying the situation, I’ve had no in-person contact from any representative of your company to sort the on-going, and ever worsening issues, constantly deflecting the blame back to my bank so I have spend my time to try to deal with it, meanwhile during this most recent of many ‘attempts’ for you to perform something resembling customer service, you close the case you opened a day earlier saying it’s now resolved, you know the case which you said would remain open and be further actioned once my bank responds!! And when I email to ask why then say the case number no longer exists - you’d think an online tax tracking service would be good at keeping historical records??The worst organisation I have ever dealt with in my life, no competition. Every rep I speak to on live chat gives out fake empathetic vacuous corporate deflective and evasive crap. Pertinent and fact based answers to relevant questions are avoided in the style of a seasoned career politician.Sole traders, get yourself a few spreadsheets, it will save you a ton of time, hassle and stress.
