It was time for my annual renewal so I looked on the billing and subscription page where it shows that the fees will be taken on the given date and shows a figure which is a reduction of the normal fees. It looks like this is the renewal fee and you would not know any different but what they tell you is it’s the previous fees paid and your actual cost is significantly higher. Not that the fees are unrealistic but it does feel like they are purposely misleading customers to resign without being totally clear on the costs. I have cancelled my account due to this and would not recommend them.
