Quickbooks Sole trader is in Beta as customer support has told me. QB Sole trader cannot import bank transactions automatically. Customer support tried to upsell me a better version of Quickbooks. I tried to get a refund but can't because QB Sole trader does not have the option to add authorized contacts and therefore I cannot become an authorized contact when I OWN the account.Dear Hugo McMorran,Thank you for contacting Intuit.We have reviewed your request for a refund. However, we are unable to complete the request since you are not listed as an authorized contact on the account. Should you wish to have your name listed as a contact, you may follow our support article on how to Add and manage users in QuickBooks Online. You may then send another request for a refund.For additional assistance, feel free to visit our online support center at We appreciate your business and hope to have the opportunity to serve you again in the future.Respectfully,AlyzchaIntuit Account Escalations
