I ordered a ps5 concole and a separate ps5 controller red, but when the parcel came only the ps5 concole was in the the box no controller, the box had a big hole in the side, and tapped up badly I think the driver from DPD stole my controller, I have been trying to get in contact with playstation.com but it's impossible to speak to anybody, online chat is no help either, £65 I have been robbed of, It was meant to be a birthday present for my son. A week after writing this they did get in contact with me by email and asked for pictures of the box it all came in, and the next day I got a full £65 refund into my bank.