Horrible experience with their customer service. I purchased a game that I couldn't get to work so I tried contacting Sony. They have no way of reaching a real person and it got so bad I had to contact my credit card company to issue a chargeback. It's really sad since Sony is such a huge global corporation. They seriously need to get their act together. I don't care how big you are, this kind of treatment to your customers will only bring you down in the future!
