I’m extremely frustrated and disappointed with Google’s handling of my Business Profile suspension. I’ve been living and running my business in Geneva, Switzerland, yet Google has suspended my Google My Business (GMB) account citing a “geographic discrepancy.”Here’s the irony: I live in Switzerland, my business is based here, and I even run Google Ads using a Swiss credit card. But despite all that, Google decided to suspend my account because, according to them, the “profile manager is located in Pakistan,” while the business location is in the US. That’s not even accurate — my business is NOT based in the US, and I manage everything from Geneva.They sent a robotic response that shows zero understanding of real-world international business operations. In today's digital era, it’s normal for businesses and managers to work remotely or travel. But Google is still stuck in some outdated model where they expect every profile manager to physically sit in the same location as the business address.Their response reads:“A key requirement is that both the profile managers/co-owners and the business location must be in the same geographical region to maintain profile integrity.”What kind of flawed logic is this? So if you move countries, you’re expected to either close your business or change your entire online identity? This policy is not just unreasonable — it’s damaging to small businesses trying to stay visible online.Despite explaining my situation, showing that I live in Switzerland, and even providing proof through ad spend and billing info, they’ve refused to reinstate the profile. No proper escalation. No human logic. Just a generic rejection.Google’s policies are inflexible, poorly implemented, and frankly, hostile to global businesses. Their support is slow, impersonal, and offers no real path for resolution. I expected much better from a company that claims to support small businesses.Google needs to seriously revisit its GMB policies and offer proper, human-based support — especially for legitimate business owners who rely on their platform to survive.I am filing a lawsuit again the Google branch in Zurich, I worked so hard and In the end I get this reward from Google, I won’t surrender, my hard work was useless for them, they even ate my money of google ads
