I've had a good impression of Philips in the past. However, I just purchased 2 of their 7000 series shavers. The small plastic parts that hold the shaver head blades in place are very difficult to get in place, they are easily dropped/lost, and it's simply very poor human factors design. I returned both shavers and bought a different brand which is cheaper and seems to work better all around.Philips should let it's design team get these things right.