My wife purchased a Philips Lumea Precision Plus hair removal system 3 years ago costing £300. It worked fine until this week when it did not work at all,the built in rechargeable battery was dead it will not charge!! I contacted Philips online and explained the problem and asked where I could purchase a replacement battery.I was told that you cannot replace the battery, once the battery is dead the removal system is useless and because it was now out of warranty you need to buy another and to throw it in the bin. I did explain that this was not mentioned any where in the user guide and was not given any explanation !! All they offered was a voucher for 25% off my next online purchase. What a total rip off, battery dies so unit cannot be repaired pathetic, what a waste of money so do yourself a favour and do not buy this product
