philips

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Worst service ever!

Bought an oled tv last year and now it got broken and they told me i will get a new one!The problem is i am waiting for delivery since over 2 and a half week to come from Holland to Denmark! When i call them they cant even track it or do much to help! Now that Christmas is coming i dont have any hope on geting it!When i asked them if i can have my money back as they past their delivery date they sayd no they cant and neither they can offer a compensation as a voucher or what ever! I hate it wish i never got a Phillips Tv!

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Date of experience: Dec 19, 2019