philips

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Trash customer service

Last Phillips productHeadsets 6 months old and earpads already peeling. Thank you for your patience while we processed your warranty claim.  Unfortunately, your claim has not been approved. The reason for this is that your device was deemed to have been damaged by use, force or negligence, hence it is not covered by warranty.  To replace the earpads you can contact our fellow company Encompass that provides us with replacement. Or you can also purchase it with famous online shops by typing the model number and replacement earpads.

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Date of experience: Dec 16, 2020