philips

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AVOID

AVOID! I was sent faulty light bulbs which do not connect to Google Home despite saying they will and they are going around and around in circles trying to avoid sending a replacement. They asked for all my personal information, proof of purchase etc. then started sending messages in a very unprofessional tone over FB messenger from their official page. I have been going back and forth for days now and they keep saying they will send a replacement, then they won't and so on!! I send them everything they ask for. Screenshots/photos/videos even to show the light bulbs are faulty and nothing. They treat you like you're a liar. Don't waste your money.

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Date of experience: Feb 02, 2021