Really poor dealings with Philips. TV has been playing up and crashing regularly since I got it. Spoke to Philips who gave some advice which I followed. Still crashed. Got some more advice, a couple of days later I received an email with lots of tone telling me I needed to respond. This was on a Sunday and was busy and didn’t get a chance to respond. Then got a email on the Tuesday morning telling me my case was closed and would have to start process again. Really frustrating experience. Would not buy Philips again as TV has been disappointing and customer service awful.
