philips

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Buyer Beware

I would not recommend purchasing anything from this company. Received an almost $400 pasta making machine as an xmas present. Supposedly has one year warranty. After using it about 8 times (if that) it malfunctioned and is no longer usable. This happened within the warranty period. Phillips customer service will not give me the time of day because I cannot produce an original receipt for this machine (that I received as a gift). Based on the price of the machine and the number of times we used it, it cost us about $50 per serving of pasta. Buyer Beware. Never Again.

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Date of experience: Nov 01, 2022