Philips support have been awful. I have a fairly new smart TV that constantly freezes, stops outputting sound, the software and UI on the tv are poorly designed consistently freezing and even a restart not solving these issues. When reaching out to Phillips support (I have over 100 emails in my inbox to and from them) they ask for another thing after another thing and it never ends. They’ve not helped me get a new tv and I’ve lost all hope.
