We as a family have purchased 3 Philips Sonicare toothbrushes (for total price >$650 in just a little over 6 years. They all fail just a bit after warranty period of 24 months. The Philips Consumer Care Chat assistance was useless and the agent ended up disconnecting after making us go through all the troubleshooting steps for over 2 hours and not fixing anything. He offered a free brushhead with a new purchase as consolation. I thought that was a joke. I asked if he though it was fair for us to buy 4th toothbrush after we had 4 previous fail each a little after 2 years of purchase of a toothbrush that costs more than $220. I explained, if I am going to buy a new expective toothbrush and pay again it will not be from Philips. He disconnected the chat.So would I recommend Philips? No.
