I think that Philips should just stick to shavers and leave epilation to others. I made the mistake of buying the BRE710/01 Epilator Series 8000. This "epilator" is a waste of money. It has two completely useless heads to go with its harsh pincers which are too fast and too rough, and it doesn't even have a pain softener. It gave me a rash on my arm. I regret buying this product.