If I could give 0 stars I would. Absolutely useless customer service, absolutely useless website, and absolutely useless phone system. I was on hold last night for an hour and disconnected. Today I was on hold for 1/2 an hour and the same thing. My aunt paid an additional $20 for expedited shipping with a before Christmas delivery date. Nothing has been received and of course no one answers the phone or emails. I'm going to have her dispute the charge to her card.
